Secure Transactions
Buy with confidence and 100% secure
Nationwide Delivery
We cover the whole of the United Kingdom
Delivery usually within 48 hours
For specific days please contact us

Frequently Asked Questions

What Credit cards are accepted?




Are my details secure using Sand & Gravel Direct?

Sand & Gravel Directs website is very secure and all information retained is for our sole us.

We will not pass on any of your information to third parties

Our online payment system (Name) this offer you the customer the peace of mind that not access to you account can be made.

Do your prices include VAT?

When you “checkout” ,all the prices stated will have the V.A.T included

Can I get VAT receipt?

If you require a Vat receipt THEN YOU CAN PRESS THE “REQUEST V.A.T RECIEPT) ONCE YOU HAVE CHECKED OUT OR contact [email protected] (View V.A.T RECIEPT. And show me the design)

Where can I get technical advice?

For any advice please either contact a member of our team on 08458726446 or email [email protected]

How will my material be supplied?

Sand and Gravel Direct will supply loose materials on either a 10 tonne, 20 tonne or Articulated Vehicle. For Bulk Bags, we will deliver these in either a van or a larger articulated vehicle. Please specify if you have any access restrictions

When will my material be supplied?

Delivery for standard materials is usually within 48 hours,some specialised materials may take longer, please contact us for advice

We offer a number of services. 24hr delivery and timed delivery (if available) for a small additional charge

Where will my material be supplied to?

We will deliver your product to the address you have requested.

Will you deliver my product directly to where I intend to use it?

Sand and Gravel Direct are unable to guarantee we will be able to supply your product to exactly where you require it to be placed. Reasons for this may be – Access may be unsuitable due to width, length, height, obstructions, too dangerous etc… If you have any concerns regarding this please contact us on 08458726446

For all bagged materials we offer a kerbside service which means you will have to move the product to the designate area of use.

Will I be contacted prior to the delivery?

Sand and Gravel will only contact you if there are any issues prior to delivery.

I can’t see the product or service I am looking for!

This is not a problem. Please contact us on 0845 872 6446 or email [email protected] and we will do our best to help.

How many products do you offer?

On the Sand and Gravel website we offer over 90 products and 20 services

Am I able to get samples?

Sand and gravel direct are happy to offer small samples of Decorative materials on request at a small charge for postage and packaging.

Why do i need to open an account?

All account customers will receive exclusive offers highlighted in our news letter.

When are your delivery Times

Monday to Friday – 8am – 5pm
Saturdays – usually before 12pm

When can I contact Sand and gravel Direct

Email 24 hours a day 7 days a week
Telephone: Monday to Friday – 8am – 5pm

Need some help?

Please call us 0845 8726446

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